Resolved -
Search is fully operational. We appreciate your patience and understanding. If you have any questions or concerns, please contact Exabeam technical support.
Jul 10, 00:44 UTC
Update -
Search is working as expected. We are continuously monitoring.
Jul 10, 00:22 UTC
Update -
Customers should be seeing improvements in Search functionality. We are still monitoring closely to ensure full recovery.
Jul 9, 23:44 UTC
Update -
Exabeam has taken additional action to speed up processing. While system is recovering at this time, customers may continue to experience the issue.
Jul 9, 20:37 UTC
Update -
Exabeam has taken additional action to speed up processing. While system is recovering at this time, customers may continue to experience the issue.
Jul 9, 19:16 UTC
Update -
Exabeam has taken necessary steps to remediate the issue. While system is recovering at this time, customers may continue to experience the issue.
Jul 9, 18:00 UTC
Monitoring -
Exabeam has taken necessary steps to remediate the issue, and is continuously monitoring.
Jul 9, 16:34 UTC
Identified -
Our team is currently working to restore the service. We apologize for any inconvenience. Next update to come as we gather more information.
Jul 9, 15:26 UTC
Investigating -
We’re currently investigating reports of a potential service interruption with Search. You may experience 'upstream request timeout' errors. We apologize for any inconvenience and will post another update as soon as we learn more.
Jul 9, 15:00 UTC