Identified - Exabeam continues to work with the cloud vendor to remediate the issue. We apologize for any inconvenience. Next update to come as we gather more information.
Jul 18, 2025 - 17:26 UTC
Update - We have raised a high priority case with our vendor to identify the issue. We apologize for any inconvenience. Next update to come as we gather more information.
Jul 18, 2025 - 12:48 UTC
Update - We still continue to investigate the issue. We apologize for any inconvenience and will post another update as soon as we learn more.
Jul 18, 2025 - 10:42 UTC
Update - Our teams continues to investigate and fix the service. We apologize for any inconvenience. Next update to come as we gather more information.
Jul 18, 2025 - 09:06 UTC
Investigating - We’re currently investigating reports of a potential service interruption with Dashboards. You may experience Dashboards not yielding results and showing the spinning wheel. We apologize for any inconvenience and will post another update as soon as we learn more.
Jul 18, 2025 - 07:49 UTC
asia-northeast1 (Japan) Operational
90 days ago
99.96 % uptime
Today
Action Editor Operational
90 days ago
100.0 % uptime
Today
Alert Triage Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Auto Parser Generator Operational
90 days ago
100.0 % uptime
Today
Cloud Collectors Operational
90 days ago
100.0 % uptime
Today
Context Management Operational
90 days ago
100.0 % uptime
Today
Correlation Rule Builder Operational
90 days ago
99.88 % uptime
Today
Dashboards Operational
90 days ago
99.88 % uptime
Today
Log Stream Operational
90 days ago
100.0 % uptime
Today
New-Scale Analytics detection engine Operational
90 days ago
100.0 % uptime
Today
Outcomes Navigator Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
99.88 % uptime
Today
Security Operations Platform Operational
90 days ago
99.95 % uptime
Today
Service Health and Consumption Dashboard Operational
90 days ago
99.88 % uptime
Today
Site Collectors Operational
90 days ago
100.0 % uptime
Today
Threat Center Operational
90 days ago
99.88 % uptime
Today
Threat Intelligence Service Operational
90 days ago
100.0 % uptime
Today
asia-southeast1 (Singapore) Operational
90 days ago
99.96 % uptime
Today
Action Editor Operational
90 days ago
100.0 % uptime
Today
Alert Triage Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Auto Parser Generator Operational
90 days ago
100.0 % uptime
Today
Cloud Collectors Operational
90 days ago
100.0 % uptime
Today
Context Management Operational
90 days ago
100.0 % uptime
Today
Correlation Rule Builder Operational
90 days ago
99.88 % uptime
Today
Dashboards Operational
90 days ago
99.88 % uptime
Today
Log Stream Operational
90 days ago
100.0 % uptime
Today
New-Scale Analytics detection engine Operational
90 days ago
100.0 % uptime
Today
Outcomes Navigator Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
99.88 % uptime
Today
Security Operations Platform Operational
90 days ago
99.95 % uptime
Today
Service Health and Consumption Dashboard Operational
90 days ago
99.88 % uptime
Today
Site Collectors Operational
90 days ago
100.0 % uptime
Today
Threat Center Operational
90 days ago
99.88 % uptime
Today
Threat Intelligence Service Operational
90 days ago
100.0 % uptime
Today
australia-southeast1 (Australia) Operational
90 days ago
99.96 % uptime
Today
Action Editor Operational
90 days ago
100.0 % uptime
Today
Alert Triage Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Auto Parser Generator Operational
90 days ago
100.0 % uptime
Today
Cloud Collectors Operational
90 days ago
100.0 % uptime
Today
Context Management Operational
90 days ago
100.0 % uptime
Today
Correlation Rule Builder Operational
90 days ago
99.88 % uptime
Today
Dashboards Operational
90 days ago
99.88 % uptime
Today
Log Stream Operational
90 days ago
100.0 % uptime
Today
New-Scale Analytics detection engine Operational
90 days ago
100.0 % uptime
Today
Outcomes Navigator Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
99.88 % uptime
Today
Security Operations Platform Operational
90 days ago
99.95 % uptime
Today
Service Health and Consumption Dashboard Operational
90 days ago
99.88 % uptime
Today
Site Collectors Operational
90 days ago
100.0 % uptime
Today
Threat Center Operational
90 days ago
99.88 % uptime
Today
Threat Intelligence Service Operational
90 days ago
100.0 % uptime
Today
europe-west2 (London) Operational
90 days ago
99.96 % uptime
Today
Action Editor Operational
90 days ago
100.0 % uptime
Today
Alert Triage Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Auto Parser Generator Operational
90 days ago
100.0 % uptime
Today
Cloud Collectors Operational
90 days ago
100.0 % uptime
Today
Context Management Operational
90 days ago
100.0 % uptime
Today
Correlation Rule Builder Operational
90 days ago
99.88 % uptime
Today
Dashboards Operational
90 days ago
99.88 % uptime
Today
Log Stream Operational
90 days ago
100.0 % uptime
Today
New-Scale Analytics detection engine Operational
90 days ago
100.0 % uptime
Today
Outcomes Navigator Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
99.87 % uptime
Today
Security Operations Platform Operational
90 days ago
99.95 % uptime
Today
Service Health and Consumption Dashboard Operational
90 days ago
99.87 % uptime
Today
Site Collectors Operational
90 days ago
100.0 % uptime
Today
Threat Center Operational
90 days ago
99.87 % uptime
Today
Threat Intelligence Service Operational
90 days ago
100.0 % uptime
Today
europe-west3 (Germany) Operational
90 days ago
99.96 % uptime
Today
Action Editor Operational
90 days ago
100.0 % uptime
Today
Alert Triage Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Auto Parser Generator Operational
90 days ago
100.0 % uptime
Today
Cloud Collectors Operational
90 days ago
100.0 % uptime
Today
Context Management Operational
90 days ago
100.0 % uptime
Today
Correlation Rule Builder Operational
90 days ago
99.88 % uptime
Today
Dashboards Operational
90 days ago
99.88 % uptime
Today
Log Stream Operational
90 days ago
100.0 % uptime
Today
New-Scale Analytics detection engine Operational
90 days ago
100.0 % uptime
Today
Outcomes Navigator Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
99.88 % uptime
Today
Security Operations Platform Operational
90 days ago
99.95 % uptime
Today
Service Health and Consumption Dashboard Operational
90 days ago
99.88 % uptime
Today
Site Collectors Operational
90 days ago
100.0 % uptime
Today
Threat Center Operational
90 days ago
99.88 % uptime
Today
Threat Intelligence Service Operational
90 days ago
100.0 % uptime
Today
europe-west6 (Switzerland) Operational
90 days ago
99.96 % uptime
Today
Action Editor Operational
90 days ago
100.0 % uptime
Today
Alert Triage Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Auto Parser Generator Operational
90 days ago
100.0 % uptime
Today
Cloud Collectors Operational
90 days ago
100.0 % uptime
Today
Context Management Operational
90 days ago
100.0 % uptime
Today
Correlation Rule Builder Operational
90 days ago
99.88 % uptime
Today
Dashboards Operational
90 days ago
99.88 % uptime
Today
Log Stream Operational
90 days ago
100.0 % uptime
Today
New-Scale Analytics detection engine Operational
90 days ago
100.0 % uptime
Today
Outcomes Navigator Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
99.88 % uptime
Today
Security Operations Platform Operational
90 days ago
99.95 % uptime
Today
Service Health and Consumption Dashboard Operational
90 days ago
99.88 % uptime
Today
Site Collectors Operational
90 days ago
100.0 % uptime
Today
Threat Center Operational
90 days ago
99.88 % uptime
Today
Threat Intelligence Service Operational
90 days ago
100.0 % uptime
Today
northamerica-northeast1 (Canada) Operational
90 days ago
99.99 % uptime
Today
Action Editor Operational
90 days ago
100.0 % uptime
Today
Alert Triage Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Auto Parser Generator Operational
90 days ago
100.0 % uptime
Today
Cloud Collectors Operational
90 days ago
100.0 % uptime
Today
Context Management Operational
90 days ago
100.0 % uptime
Today
Correlation Rule Builder Operational
90 days ago
100.0 % uptime
Today
Dashboards Operational
90 days ago
100.0 % uptime
Today
Log Stream Operational
90 days ago
100.0 % uptime
Today
New-Scale Analytics detection engine Operational
90 days ago
100.0 % uptime
Today
Outcomes Navigator Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Security Operations Platform Operational
90 days ago
99.95 % uptime
Today
Service Health and Consumption Dashboard Operational
90 days ago
100.0 % uptime
Today
Site Collectors Operational
90 days ago
100.0 % uptime
Today
Threat Center Operational
90 days ago
100.0 % uptime
Today
Threat Intelligence Service Operational
90 days ago
100.0 % uptime
Today
us-east1 (USA) Operational
90 days ago
99.94 % uptime
Today
Action Editor Operational
90 days ago
100.0 % uptime
Today
Alert Triage Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
99.96 % uptime
Today
Auto Parser Generator Operational
90 days ago
100.0 % uptime
Today
Cloud Collectors Operational
90 days ago
100.0 % uptime
Today
Context Management Operational
90 days ago
99.99 % uptime
Today
Correlation Rule Builder Operational
90 days ago
99.88 % uptime
Today
Dashboards Operational
90 days ago
99.88 % uptime
Today
Log Stream Operational
90 days ago
99.99 % uptime
Today
New-Scale Analytics detection engine Operational
90 days ago
100.0 % uptime
Today
Outcomes Navigator Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
99.68 % uptime
Today
Security Operations Platform Operational
90 days ago
99.92 % uptime
Today
Service Health and Consumption Dashboard Operational
90 days ago
99.87 % uptime
Today
Site Collectors Operational
90 days ago
100.0 % uptime
Today
Threat Center Operational
90 days ago
99.87 % uptime
Today
Threat Intelligence Service Operational
90 days ago
100.0 % uptime
Today
us-west1 (USA) Operational
90 days ago
99.94 % uptime
Today
Action Editor Operational
90 days ago
100.0 % uptime
Today
Alert Triage Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
99.96 % uptime
Today
Auto Parser Generator Operational
90 days ago
100.0 % uptime
Today
Cloud Collectors Operational
90 days ago
100.0 % uptime
Today
Context Management Operational
90 days ago
100.0 % uptime
Today
Correlation Rule Builder Operational
90 days ago
99.88 % uptime
Today
Dashboards Operational
90 days ago
99.88 % uptime
Today
Log Stream Operational
90 days ago
99.99 % uptime
Today
New-Scale Analytics detection engine Operational
90 days ago
100.0 % uptime
Today
Outcomes Navigator Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
99.74 % uptime
Today
Security Operations Platform Operational
90 days ago
99.91 % uptime
Today
Service Health and Consumption Dashboard Operational
90 days ago
99.87 % uptime
Today
Site Collectors Operational
90 days ago
100.0 % uptime
Today
Threat Center Operational
90 days ago
99.86 % uptime
Today
Threat Intelligence Service Operational
90 days ago
100.0 % uptime
Today
me-central2 (KSA) Degraded Performance
90 days ago
99.99 % uptime
Today
Action Editor Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Auto Parser Generator Operational
90 days ago
100.0 % uptime
Today
Cloud Collectors Operational
90 days ago
100.0 % uptime
Today
Context Management Operational
90 days ago
100.0 % uptime
Today
Correlation Rule Builder Operational
90 days ago
100.0 % uptime
Today
Dashboards Degraded Performance
90 days ago
100.0 % uptime
Today
Log Stream Operational
90 days ago
100.0 % uptime
Today
New-Scale Analytics detection engine Operational
90 days ago
100.0 % uptime
Today
Outcomes Navigator Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
99.99 % uptime
Today
Security Operations Platform Operational
90 days ago
99.95 % uptime
Today
Service Health and Consumption Dashboard Operational
90 days ago
100.0 % uptime
Today
Site Collectors Operational
90 days ago
100.0 % uptime
Today
Threat Center Operational
90 days ago
100.0 % uptime
Today
Threat Intelligence Service Operational
90 days ago
100.0 % uptime
Today
Test Component (India) Operational
Test Component Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 18, 2025
Resolved - Services are fully operational. We appreciate your patience and understanding. If you have any questions or concerns, please contact Exabeam technical support.
Jul 18, 23:23 UTC
Monitoring - Services are working as expected. We are continuously monitoring.
Jul 18, 23:17 UTC
Investigating - We’re currently investigating reports of a potential service interruption with services. You may experience 'no healthy upstream' error in Search and other applications. We apologize for any inconvenience and will post another update as soon as we learn more.
Jul 18, 23:04 UTC
Resolved - This issue has been resolved, Search app is fully functional.
Jul 18, 18:26 UTC
Identified - The issue has been identified as being a vendor related incident. We are seeing recovery happen in most impacted environments, but we are still investigating for any residual impact. We will provide another update once we have believe the issue is fully resolved.
Jul 18, 17:52 UTC
Investigating - We are investigating an issue causing degraded performance in Search app for the US East region. You may experience the application being intermittently slow or inaccessible during this time. We apologize for the inconvenience and we are working to fix this as soon as possible. We will provide an update as more information is made available.
Jul 18, 16:05 UTC
Jul 17, 2025
Resolved - Search is fully operational. We appreciate your patience and understanding. If you have any questions or concerns, please contact Exabeam technical support.
Jul 17, 01:09 UTC
Update - We are continuing to monitor for any further issues.
Jul 17, 01:05 UTC
Monitoring - Search is working as expected. We are continuously monitoring.
Jul 17, 01:04 UTC
Identified - Our team is currently working to restore the service. We apologize for any inconvenience. Next update to come as we gather more information.
Jul 17, 01:00 UTC
Investigating - We’re currently investigating reports of a potential service interruption with Search. You may experience 'no healthy upstream' error in Search. We apologize for any inconvenience and will post another update as soon as we learn more.
Jul 17, 00:40 UTC
Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025
Resolved - Search is fully operational. We appreciate your patience and understanding. If you have any questions or concerns, please contact Exabeam technical support.
Jul 10, 00:44 UTC
Update - Search is working as expected. We are continuously monitoring.
Jul 10, 00:22 UTC
Update - Customers should be seeing improvements in Search functionality. We are still monitoring closely to ensure full recovery.
Jul 9, 23:44 UTC
Update - Exabeam has taken additional action to speed up processing. While system is recovering at this time, customers may continue to experience the issue.
Jul 9, 20:37 UTC
Update - Exabeam has taken additional action to speed up processing. While system is recovering at this time, customers may continue to experience the issue.
Jul 9, 19:16 UTC
Update - Exabeam has taken necessary steps to remediate the issue. While system is recovering at this time, customers may continue to experience the issue.
Jul 9, 18:00 UTC
Monitoring - Exabeam has taken necessary steps to remediate the issue, and is continuously monitoring.
Jul 9, 16:34 UTC
Identified - Our team is currently working to restore the service. We apologize for any inconvenience. Next update to come as we gather more information.
Jul 9, 15:26 UTC
Investigating - We’re currently investigating reports of a potential service interruption with Search. You may experience 'upstream request timeout' errors. We apologize for any inconvenience and will post another update as soon as we learn more.
Jul 9, 15:00 UTC
Jul 9, 2025
Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.