tag:exabeam.statuspage.io,2005:/historyExabeam Status - Incident History2024-03-28T14:40:29ZExabeamtag:exabeam.statuspage.io,2005:Incident/203867142024-03-28T14:40:29Z2024-03-28T14:40:29ZCorrelation Rule Builder: All regions<p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>14:40</var> UTC</small><br><strong>Resolved</strong> - Correlation Rule Builder is fully operational in all regions. We appreciate your patience and understanding. If you have any questions or concerns, please contact Exabeam technical support.</p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>12:12</var> UTC</small><br><strong>Monitoring</strong> - The fixes for Correlation Rule Builder have been deployed. We are now monitoring the app to ensure everything is working as expected.</p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>11:38</var> UTC</small><br><strong>Identified</strong> - We’re experiencing a service outage with Correlation Rule Builder. Our team has identified a fix and is currently implementing the same. We apologize for any inconvenience and will post another update as soon as we learn more.</p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>10:05</var> UTC</small><br><strong>Investigating</strong> - We’re currently investigating reports of a potential service disruption with Correlation Rule Builder. You may experience issues with emails notification not being sent when a rule triggers. We apologize for any inconvenience and will post another update as soon as we learn more.</p>tag:exabeam.statuspage.io,2005:Incident/203822472024-03-28T00:01:10Z2024-03-28T00:01:10ZDashboards Scheduled Reports<p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>00:01</var> UTC</small><br><strong>Resolved</strong> - Dashboard Scheduled Reports are now fully operational. We appreciate your patience and understanding. If you have any questions or concerns, please contact Exabeam technical support.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>23:09</var> UTC</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue. We believe we have identified the problem and are working to validate the fix.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>22:08</var> UTC</small><br><strong>Identified</strong> - We’re experiencing a service disruption with Dashboards scheduled reports. Our team is currently working to restore the service. We apologize for any inconvenience. Next update to come as we gather more information.</p>tag:exabeam.statuspage.io,2005:Incident/203539792024-03-25T22:28:06Z2024-03-25T22:28:06ZDashboards Visualizations<p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>22:28</var> UTC</small><br><strong>Resolved</strong> - Dashboards Visualizations are fully operational. We appreciate your patience and understanding. If you have any questions or concerns, please contact Exabeam technical support.</p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>22:16</var> UTC</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>21:55</var> UTC</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>21:07</var> UTC</small><br><strong>Update</strong> - Our team is currently working to restore the service. We apologize for any inconvenience. Next update to come as we gather more information.</p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>20:01</var> UTC</small><br><strong>Identified</strong> - We’re experiencing service impact with our Dashboards Visualizations UI. You may experience delayed load times with some Visualizations. Our team is currently working to restore the service. We apologize for any inconvenience and will post another update as we learn more.</p>tag:exabeam.statuspage.io,2005:Incident/203221992024-03-21T21:12:18Z2024-03-21T21:12:18ZService Health and Consumption Dashboard: US-West<p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>21:12</var> UTC</small><br><strong>Resolved</strong> - Service Health & Consumption Dashboard is fully operational. We appreciate your patience and understanding. If you have any questions or concerns, please contact Exabeam technical support.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>19:21</var> UTC</small><br><strong>Identified</strong> - We’re experiencing service impact with Service Health and Consumption in US-West. Our team is currently working to restore the service. We apologize for any inconvenience. Next update to come as we gather more information.</p>tag:exabeam.statuspage.io,2005:Incident/202918212024-03-18T16:44:53Z2024-03-18T16:44:53ZSearch App: Context-based Queries<p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>16:44</var> UTC</small><br><strong>Resolved</strong> - Search is fully operational. We appreciate your patience and understanding. If you have any questions or concerns, please contact Exabeam technical support.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>16:06</var> UTC</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>15:43</var> UTC</small><br><strong>Identified</strong> - We’re experiencing a service disruption with Search app and context-based queries. Our team is currently working to restore the service for all impacted regions. We apologize for any inconvenience. Next update to come as we gather more information.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>14:12</var> UTC</small><br><strong>Investigating</strong> - We’re experiencing a service disruption with Search app for context-based queries. You may experience inability to use the most recent context table changes in your Search queries. Our team is currently working to restore the service. We apologize for any inconvenience and will post another update as soon as we learn more.</p>tag:exabeam.statuspage.io,2005:Incident/201551412024-03-04T11:11:31Z2024-03-04T11:11:31ZDashboard: Intermittent impact in Creation/Update/Viewing dashboards<p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>11:11</var> UTC</small><br><strong>Resolved</strong> - Dashboard and service health & consumption dashboards are fully operational. We appreciate your patience and understanding. If you have any questions or concerns, please contact Exabeam technical support.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>09:40</var> UTC</small><br><strong>Update</strong> - We continue to work with our cloud vendor for having intermittent issues on Dashboard app and service health and consumption app. We apologize for any inconvenience. Next update as we gather more information.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>08:47</var> UTC</small><br><strong>Investigating</strong> - We’re experiencing a service degradation with Dashboard services. We've identified the issue with our cloud vendor and are working with them to resolve it as soon as possible.</p>tag:exabeam.statuspage.io,2005:Incident/200880302024-02-27T15:11:56Z2024-02-27T15:11:56ZSearch: Inability to perform search<p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>15:11</var> UTC</small><br><strong>Resolved</strong> - Search is fully operational. We appreciate your patience and understanding. If you have any questions or concerns, please contact Exabeam technical support.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>14:32</var> UTC</small><br><strong>Identified</strong> - We’re experiencing a partial service disruption with Search. Our team is currently working to restore the service. We apologize for any inconvenience. Next update to come as we gather more information.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>13:57</var> UTC</small><br><strong>Investigating</strong> - We’re currently investigating reports of a potential service interruption with Search App for multiple regions. You may experience inability to find logs. Our team is currently working to restore the service.</p>tag:exabeam.statuspage.io,2005:Incident/199873092024-02-14T20:30:00Z2024-02-15T20:49:14ZLog Stream Delayed Ingestion: US-West<p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>20:30</var> UTC</small><br><strong>Resolved</strong> - We experienced a service disruption in Log Stream in the US-West region today, February 14, between 18:40 and 20:30 UTC. Some customers may have had delayed log ingestion during this time period.<br /><br />Root cause of this incident is attributed to a vendor issue: https://status.cloud.google.com/incidents/u6rQ2nNVbhAFqGCcTm58<br /><br />Log Stream is now fully operational. We appreciate your patience and understanding. If you have any questions or concerns, please contact Exabeam technical support.</p>tag:exabeam.statuspage.io,2005:Incident/198314212024-01-25T21:22:00Z2024-02-01T16:36:20ZSearch Exports<p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>21:22</var> UTC</small><br><strong>Resolved</strong> - Search export functionality is operational. We appreciate your patience and understanding. If you have any questions or concerns, please contact Exabeam technical support.</p><p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>17:53</var> UTC</small><br><strong>Identified</strong> - We’re experiencing a service impact with Search exports. Our team is currently working to restore the service. We apologize for any inconvenience. Next update to come as we gather more information.</p>tag:exabeam.statuspage.io,2005:Incident/196608722024-01-09T23:58:54Z2024-01-09T23:58:54ZAction Editor UI: US-West<p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>23:58</var> UTC</small><br><strong>Resolved</strong> - Action Editor UI is fully operational. We appreciate your patience and understanding. If you have any questions or concerns, please contact Exabeam technical support.</p><p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>23:46</var> UTC</small><br><strong>Monitoring</strong> - Action Editor UI is up and working as expected. We are continuously monitoring.</p><p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>21:44</var> UTC</small><br><strong>Identified</strong> - We’re experiencing service impact with Action Editor in the US-West region. Our team is currently working to restore the service. We apologize for any inconvenience. Next update to come as we gather more information.</p>tag:exabeam.statuspage.io,2005:Incident/194432612023-12-15T04:01:13Z2023-12-15T04:01:13ZSearch planned maintenance: US-West<p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>04:01</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>02:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>22:54</var> UTC</small><br><strong>Scheduled</strong> - Search app will undergo a planned maintenance between 6pm and 8pm PST today December 14. <br /><br />What to expect:<br /> <br />1. In Search, the log detail view will not load during the planned maintenance window.<br />2. There is no action required of end users before, during, or after this window. All functionality is planned to return to normal after the maintenance window.<br />3. No downstream apps are expected to be affected by this maintenance.</p>tag:exabeam.statuspage.io,2005:Incident/194432402023-12-15T01:11:55Z2023-12-15T01:11:55ZSearch planned maintenance: US-East<p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>01:11</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>00:01</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>22:51</var> UTC</small><br><strong>Scheduled</strong> - Search app will undergo a planned maintenance between 7pm and 9pm EST today December 14. <br /><br />What to expect:<br /> <br />1. In Search, the log detail view will not load during the planned maintenance window.<br />2. There is no action required of end users before, during, or after this window. All functionality is planned to return to normal after the maintenance window.<br />3. No downstream apps are expected to be affected by this maintenance.</p>tag:exabeam.statuspage.io,2005:Incident/194396702023-12-14T17:39:28Z2023-12-14T17:39:28ZSearch fields: JP/SG/EU/CA Regions<p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>17:39</var> UTC</small><br><strong>Resolved</strong> - Search fields are fully operational. We appreciate your patience and understanding. If you have any questions or concerns, please contact Exabeam technical support.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>17:26</var> UTC</small><br><strong>Monitoring</strong> - Search fields are working as expected. We are continuously monitoring.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>16:25</var> UTC</small><br><strong>Investigating</strong> - We’re currently investigating reports of a potential service interruption with Search in the JP/SG/EU/CA Regions. You may experience the lack of a field summary, and some events in Search results may be missing fields. We apologize for any inconvenience and will post another update as soon as we learn more.</p>tag:exabeam.statuspage.io,2005:Incident/194198782023-12-13T03:20:01Z2023-12-13T03:20:01ZDashboards<p><small>Dec <var data-var='date'>13</var>, <var data-var='time'>03:20</var> UTC</small><br><strong>Resolved</strong> - Dashboards is fully operational. We appreciate your patience and understanding. If you have any questions or concerns, please contact Exabeam technical support.</p><p><small>Dec <var data-var='date'>12</var>, <var data-var='time'>23:29</var> UTC</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Dec <var data-var='date'>12</var>, <var data-var='time'>21:11</var> UTC</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Dec <var data-var='date'>12</var>, <var data-var='time'>19:11</var> UTC</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Dec <var data-var='date'>12</var>, <var data-var='time'>18:13</var> UTC</small><br><strong>Identified</strong> - We’re experiencing a service disruption with Dashboards. You may experience some components of some Dashboards returning errors in the UI. Our team is currently working to restore the service. We apologize for any inconvenience. Next update to come as we gather more information.</p>tag:exabeam.statuspage.io,2005:Incident/193945422023-12-10T19:38:54Z2023-12-10T19:38:54ZDashboards<p><small>Dec <var data-var='date'>10</var>, <var data-var='time'>19:38</var> UTC</small><br><strong>Resolved</strong> - Dashboards is fully operational. We appreciate your patience and understanding. If you have any questions or concerns, please contact Exabeam technical support.</p><p><small>Dec <var data-var='date'>10</var>, <var data-var='time'>19:29</var> UTC</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Dec <var data-var='date'>10</var>, <var data-var='time'>19:13</var> UTC</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Dec <var data-var='date'>10</var>, <var data-var='time'>19:03</var> UTC</small><br><strong>Identified</strong> - We’re experiencing service disruption with Dashboards. Our team is currently working to restore the service. We apologize for any inconvenience. Next update to come as we gather more information.</p>tag:exabeam.statuspage.io,2005:Incident/193687042023-12-07T18:24:17Z2023-12-07T18:24:17ZContext Collectors UI<p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>18:24</var> UTC</small><br><strong>Resolved</strong> - Context Collectors UI is fully operational. We appreciate your patience and understanding. If you have any questions or concerns, please contact Exabeam technical support.</p><p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>18:15</var> UTC</small><br><strong>Monitoring</strong> - Context Collectors UI is working as expected. We are continuously monitoring.</p><p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>17:20</var> UTC</small><br><strong>Identified</strong> - We’re experiencing service impact with Context Collectors UI. Our team is currently working to restore the service. We apologize for any inconvenience. Next update to come as we gather more information.</p>tag:exabeam.statuspage.io,2005:Incident/191989662023-11-23T04:06:36Z2023-11-23T04:06:36ZSearch: Inability to Perform Search<p><small>Nov <var data-var='date'>23</var>, <var data-var='time'>04:06</var> UTC</small><br><strong>Resolved</strong> - Search is fully operational. We appreciate your patience and understanding. If you have any questions or concerns, please contact Exabeam technical support.</p><p><small>Nov <var data-var='date'>23</var>, <var data-var='time'>03:00</var> UTC</small><br><strong>Identified</strong> - We’re experiencing a service outage with Search App. Our team is currently working to restore the service. We apologize for any inconvenience and will post another update as soon as we learn more.</p><p><small>Nov <var data-var='date'>23</var>, <var data-var='time'>02:55</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Nov <var data-var='date'>23</var>, <var data-var='time'>01:31</var> UTC</small><br><strong>Investigating</strong> - We’re currently investigating reports of a potential service interruption with Search App for multiple regions. You may experience inability to find logs. Our team is currently working to restore the service.</p>tag:exabeam.statuspage.io,2005:Incident/190635342023-11-09T15:52:35Z2023-11-09T15:52:35ZCloud Collectors UI<p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>15:52</var> UTC</small><br><strong>Resolved</strong> - Cloud Collectors UI is fully operational. We appreciate your patience and understanding. If you have any questions or concerns, please contact Exabeam technical support.</p><p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>15:41</var> UTC</small><br><strong>Monitoring</strong> - A fix for Cloud Collectors is being implemented and we are monitoring for stability.</p><p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>04:49</var> UTC</small><br><strong>Identified</strong> - We are continuing to work on a fix for this issue. We apologize for any inconvenience and will provide another update as we make progress.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>23:04</var> UTC</small><br><strong>Investigating</strong> - We’re experiencing an intermittent service outage with Cloud Collectors where UI page is not loading. There will be no issues with your log ingestion. Our team is actively working on investigating the issue. We apologize for any inconvenience and will provide another update as we make progress.</p>tag:exabeam.statuspage.io,2005:Incident/190498742023-11-07T21:05:48Z2023-11-07T21:05:48ZCloud Collectors UI<p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>21:05</var> UTC</small><br><strong>Resolved</strong> - Cloud Collectors UI is fully operational. We appreciate your patience and understanding. If you have any questions or concerns, please contact Exabeam technical support.</p><p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>20:54</var> UTC</small><br><strong>Monitoring</strong> - Cloud Collectors are working as expected. We are continuously monitoring for stability.</p><p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>20:51</var> UTC</small><br><strong>Identified</strong> - We’re experiencing service impact with Cloud Collectors UI. Our team is currently working to restore the service. We apologize for any inconvenience. Next update to come as we gather more information.</p>tag:exabeam.statuspage.io,2005:Incident/189818002023-10-31T18:55:03Z2023-10-31T18:55:03ZDashboards: Loading Custom Dashboards<p><small>Oct <var data-var='date'>31</var>, <var data-var='time'>18:55</var> UTC</small><br><strong>Resolved</strong> - Dashboards is fully operational. We appreciate your patience and understanding. If you have any questions or concerns, please contact Exabeam technical support.</p><p><small>Oct <var data-var='date'>31</var>, <var data-var='time'>18:46</var> UTC</small><br><strong>Monitoring</strong> - Dashboards are working as expected. We are continuously monitoring for stability.</p><p><small>Oct <var data-var='date'>31</var>, <var data-var='time'>18:39</var> UTC</small><br><strong>Investigating</strong> - We’re currently investigating reports of a potential service interruption with Dashboards. You may experience inability to view custom dashboards. We apologize for any inconvenience and will post another update as soon as we learn more.</p>tag:exabeam.statuspage.io,2005:Incident/189777282023-10-31T14:21:41Z2023-10-31T14:21:41ZSecurity Operations Platform<p><small>Oct <var data-var='date'>31</var>, <var data-var='time'>14:21</var> UTC</small><br><strong>Resolved</strong> - All services is fully operational. We appreciate your patience and understanding. If you have any questions or concerns, please contact Exabeam technical support.</p><p><small>Oct <var data-var='date'>31</var>, <var data-var='time'>12:01</var> UTC</small><br><strong>Monitoring</strong> - We have mitigated the issue hereafter by applying the fix across all the regions. Our team is closely monitoring all the services. To process past events with the incorrect format issue we will restart martini for which a separate communication will be sent out. We apologize for any inconvenience. Next update to come as we gather more information.<br /><br />No action is required from customer, if you do see any issues please raise a Support Case for further triage.</p><p><small>Oct <var data-var='date'>31</var>, <var data-var='time'>11:21</var> UTC</small><br><strong>Update</strong> - We have identified an issue that affects the AA running version 63.x UI timeline format, no or fewer events in the timeline, no or fewer rule hits, incidents. Our team is currently working to restore the service. We apologize for any inconvenience. Next update to come as we gather more information.</p><p><small>Oct <var data-var='date'>31</var>, <var data-var='time'>10:32</var> UTC</small><br><strong>Identified</strong> - We’re experiencing a service impact on Security Operations Platform. Our team is currently working to restore the service. We apologize for any inconvenience. Next update to come as we gather more information.</p>tag:exabeam.statuspage.io,2005:Incident/189717382023-10-30T20:27:17Z2023-10-30T20:52:51ZSecurity Operations Platform<p><small>Oct <var data-var='date'>30</var>, <var data-var='time'>20:27</var> UTC</small><br><strong>Resolved</strong> - Security Operations Platform is fully operational. We appreciate your patience and understanding.<br /><br />Please see https://www.cloudflarestatus.com/incidents/l6x2h1zp69bc for more information on the root cause of this incident.</p><p><small>Oct <var data-var='date'>30</var>, <var data-var='time'>20:23</var> UTC</small><br><strong>Monitoring</strong> - Security Operations Platform is working as expected. We are continuously monitoring for stability.</p><p><small>Oct <var data-var='date'>30</var>, <var data-var='time'>20:15</var> UTC</small><br><strong>Identified</strong> - We’re experiencing a service impact on Security Operations Platform. Our team is currently working to restore the service. We apologize for any inconvenience. Next update to come as we gather more information.</p>tag:exabeam.statuspage.io,2005:Incident/189234482023-10-25T15:51:01Z2023-10-25T15:51:01ZNGCC UI page not loading : All regions<p><small>Oct <var data-var='date'>25</var>, <var data-var='time'>15:51</var> UTC</small><br><strong>Resolved</strong> - Cloud Collectors is fully operational. We appreciate your patience and understanding. If you have any questions or concerns, please contact Exabeam technical support.</p><p><small>Oct <var data-var='date'>25</var>, <var data-var='time'>13:46</var> UTC</small><br><strong>Monitoring</strong> - The issue has been resolved and NGCC UI is working as expected. We are continuously monitoring the system.</p><p><small>Oct <var data-var='date'>25</var>, <var data-var='time'>12:52</var> UTC</small><br><strong>Identified</strong> - We’re experiencing a partial service outage with NG Cloud Collectors where UI page is not loading. Our team is currently working to restore the service. We apologize for any inconvenience and will provide another update as we make progress.</p>tag:exabeam.statuspage.io,2005:Incident/189112532023-10-25T01:39:01Z2023-10-25T01:39:01ZDashboards, Service Health and Consumption Dashboard: EU, US-East, US-West, CA, SG<p><small>Oct <var data-var='date'>25</var>, <var data-var='time'>01:39</var> UTC</small><br><strong>Resolved</strong> - Dashboards and Service Health and Consumption Dashboard are fully operational. We appreciate your patience and understanding. If you have any questions or concerns, please contact Exabeam technical support.</p><p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>20:34</var> UTC</small><br><strong>Update</strong> - Dashboards and Service Health and Consumption Dashboard are working as expected in the EU region. We are continuing to work on restoring services in the US-East region.</p><p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>19:54</var> UTC</small><br><strong>Update</strong> - We’re experiencing intermittent service impact with both Dashboards and Service Health and Consumption Dashboard in the EU, US-East regions. Alongside our vendor, our team is currently working to restore the services. We apologize for any inconvenience. Next update as we gather more information.</p><p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>17:34</var> UTC</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>16:34</var> UTC</small><br><strong>Update</strong> - We’re experiencing intermittent service impact with both Dashboards and Service Health and Consumption Dashboard in the EU, US-East, US-West, CA, and SG regions. Alongside our vendor, our team is currently working to restore the services. We apologize for any inconvenience. Next update as we gather more information.</p><p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>15:31</var> UTC</small><br><strong>Update</strong> - We’re experiencing intermittent service impact with both Dashboards and Service Health and Consumption Dashboard in the EU, US-East, US-West, and CA regions. Our team is currently working to restore the services. We apologize for any inconvenience. Next update as we gather more information.</p><p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>14:41</var> UTC</small><br><strong>Update</strong> - We’re experiencing intermittent service impact with both Dashboards and Service Health and Consumption Dashboard in the EU and US-East regions. Our team is currently working to restore the services. We apologize for any inconvenience. Next update as we gather more information.</p><p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>12:03</var> UTC</small><br><strong>Identified</strong> - We have identified a potential cause for the intermittent service Dashboards and Service Health and Consumption Dashboard. Our team is currently working on a fix. Next update in approximately 6 hours.</p><p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>10:51</var> UTC</small><br><strong>Investigating</strong> - We’re experiencing an intermittent service outage with Dashboards and Service Health and Consumption Dashboard. Our team is currently working to restore the service. We apologize for any inconvenience.</p>tag:exabeam.statuspage.io,2005:Incident/189045712023-10-23T22:14:38Z2023-10-23T22:14:38ZSOP: RBAC and Threat Hunter<p><small>Oct <var data-var='date'>23</var>, <var data-var='time'>22:14</var> UTC</small><br><strong>Resolved</strong> - SOP and Threat Hunter are fully operational. We appreciate your patience and understanding. If you have any questions or concerns, please contact Exabeam technical support.</p><p><small>Oct <var data-var='date'>23</var>, <var data-var='time'>22:02</var> UTC</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Oct <var data-var='date'>23</var>, <var data-var='time'>22:02</var> UTC</small><br><strong>Monitoring</strong> - SOP and Threat Hunter are working as expected. We are continuously monitoring.</p><p><small>Oct <var data-var='date'>23</var>, <var data-var='time'>21:50</var> UTC</small><br><strong>Identified</strong> - We’re experiencing a service outage with SOP related to RBAC. This may impact your ability to access SSO config and ability to use all features of Advanced Analytics. Our team is currently working to restore the service. We apologize for any inconvenience. Next update in as we gather more information.</p>