Search: US-West and US-East

Incident Report for Exabeam

Resolved

Search is fully operational. We appreciate your patience and understanding. If you have any questions or concerns, please contact Exabeam technical support.
Posted Jul 10, 2025 - 00:44 UTC

Update

Search is working as expected. We are continuously monitoring.
Posted Jul 10, 2025 - 00:22 UTC

Update

Customers should be seeing improvements in Search functionality. We are still monitoring closely to ensure full recovery.
Posted Jul 09, 2025 - 23:44 UTC

Update

Exabeam has taken additional action to speed up processing. While system is recovering at this time, customers may continue to experience the issue.
Posted Jul 09, 2025 - 20:37 UTC

Update

Exabeam has taken additional action to speed up processing. While system is recovering at this time, customers may continue to experience the issue.
Posted Jul 09, 2025 - 19:16 UTC

Update

Exabeam has taken necessary steps to remediate the issue. While system is recovering at this time, customers may continue to experience the issue.
Posted Jul 09, 2025 - 18:00 UTC

Monitoring

Exabeam has taken necessary steps to remediate the issue, and is continuously monitoring.
Posted Jul 09, 2025 - 16:34 UTC

Identified

Our team is currently working to restore the service. We apologize for any inconvenience. Next update to come as we gather more information.
Posted Jul 09, 2025 - 15:26 UTC

Investigating

We’re currently investigating reports of a potential service interruption with Search. You may experience 'upstream request timeout' errors. We apologize for any inconvenience and will post another update as soon as we learn more.
Posted Jul 09, 2025 - 15:00 UTC
This incident affected: us-west1 (USA) (Search) and us-east1 (USA) (Search).